Icebreaker Sampo Cruises
This information includes important operative information for all cruise visitors. Please read through carefully.
Shuttle bus transportation is mandatory for all individual customer, as access to the harbour is prohibited from private vehicles.
You will need to book your pick up place when you make the booking and the pick up place is mentioned in the confirmation. Please be on time at the pick up place, the bus cannot wait for those who arrive late due to a strict timetable with the vessel.
Check the shuttle bus information from Kemi and Rovaniemi from the Icebreaker Sampo website.
Please notice that all Icebreaker Sampo guests need to make a check in to the cruise in the SnowCastle area, add.: Lumilinnankatu 15, Kemi. SnowCastle area is located in the city centre and 15 minute drive away from the Veitsiluoto Port, where Sampo is located.
You will get a bracelet that operates as your ticket to the Icebreaker, guided tour and to the ice floating event. If you have booked a lunch buffet it will be served in the SnowCastle area in Lumihiutale Restaurant after the morning cruise or before he afternoon cruise. Lunch is included automatically in the Rovaniemi Shuttle bus service, otherwise it is an extra service.
Check in for morning cruise
When you arrive for the morning cruise, the bus makes a stop in the SnowCastle area and the guide will join you in the bus and do the check in in the bus. You do not need to exit the bus, if not told so otherwise.
Check in for the afternoon cruise
You will have time at the SnowCastle area before the cruise, so we ask you to do the check in first, then visit the SnowExperience365. The bracelet operates as your ticket. If you have lunch included or you have prebooked it, you will get a lunch ticket also from the check in.
We serve lunch in the SnowCastle area. There is no lunch service in the Icebreaker Sampo during the winter 2022-2023. Lumihiutale Seaview Restaurant operates in the second floor of the SnowCastle365 main building.
We can only ensure the safety, if we do it together. So please when visiting us, arrive healthy. Let´s wash our hands and keep the distance to others.
Follow the safety instruction provided by our crew members and let´s guarantee a pleasent and fun experience to all.
Dress warmly, because the weather on the winter sea is cold and windy. Remember to have proper winter boots
Safety and weather conditions :
The floating is operated according to the pre-bookings, when the wind and weather conditions allow the activity to be operated safely. For example strong wind or traffic by other vessels may delay or cancel the activity. The circumstances may vary during the season, and the final decision is made by personnel on board. If possible, we will contact the pre-bookers in advance, if the activity is to be cancelled due to a storm or similar reason.
Participants health and capability to take part in floating
Program services can be physically demanding and the participants may be exposed to vibrations. If the customer is having any type of health problems, including but not limited to, heart disease, back problems or similar, or if the customer is pregnant, they should contact prior the participation the medical experts to make sure whether the medical experts consider them to be able or not to participate. It´s the responsibility of the customer to consult Kemi Tourism Ltd. whether they are capable to participate on health or any other point of view.
Kemi Tourism Ltd. may only be held liable for personal injuries or material damage arising from accidents that have happened during the delivery of the offered services and which are caused by negligence of Kemi Tourism Ltd. or its employees or sub-contractors or by the provision of faulty equipment. Kemi Tourism Ltd. is not liable for any accidental damage or injury which has to be indemnified under the travel insurance of a customer. Personal travel insurance is always highly recommended.
You might get wet during the floating. The survival suit is water resistant and condition of the suits is checked after every swim. Wind or waves might splash some water to ones face, and it is possible that some water gets in to the suit.
Running is not allowed when dressed in to the survival suits. The guide advices you how to move to the swimming dock and how to go to the water. Jumping is not allowed. The swimming / floating area is bordered by buyos. The guide will help you up from the water. Enter the dock only wearing a survival suit or life jacket.
The Icebreaker Cruise includes 3,5 hour cruise on the frozen sea, ice floating experience and a diploma. All cruise participants get also a free entrance to the SnowExperience365 in the SnowCastle area on the day of the cruise.
The entrance to the all-year-round SnowExperience365 exhibition with real snow and ice is included to Icebreaker guests on the cruise day.
From mid-January until mid-April (weather permitting) we also offer our Sampo guests SnowCastle Winter park where you can have plenty of SnowFun.